Monday, January 3, 2011

review: warby parker glasses



This year ended much like 2009 - we had leftover FSA money and no need for 40 bottles of Tylenol and Advil. The repeat solution - buy new glasses! Last year I bought a pair of Dolce & Gabbana glasses that were pretty cool in theory...thick rimmed and tortoiseshell-colored, but for some reason I developed headaches whenever I wore them. I also felt like they were just a little too big for my face. Needless to say, when the chance to get a new pair arose at the end of 2010, I jumped at the chance.

I had read about Warby Parker and thought the deal sounded too good to be true - each and every pair of glasses was $95. These weren't cheap-looking, flimsy glasses either...they looked hip and had available frames for a variety of face shapes. The website is super helpful in choosing frames, giving detailed measurements and allowing you to 'virtually' try on glasses after uploading a photo of yourself. If you're still undecided, you can have 5 frames sent to you for free to try on...amazing! Warby Parker's headquarters is in Union Square, NYC, and you can schedule an appointment to visit the studio and try on frames. Buying glasses is usually a crippling few hours of indecisiveness, so I booked a Saturday appointment.

Husband and I were welcomed into the studio with hot chocolate and cookies. Each appointment is allotted about 30 minutes, but they give you as much time as you need (with zero pressure). The selection is varied, but not too expansive, so it doesn't take long to narrow down your selections. In the end, I was torn between 2 styles and bought both! Completed the transaction in their studio, and received the frames less then a week later.

They came packaged in simple, chic boxes and include cases with cleaning cloths. Warby Parker doesn't adjust frames for you, but most places will do a free adjustment.

Aubrey frame


Bottom line: The glasses are cheap but the quality isn't. These are chic, well-made glasses that can easily be mistaken for 'designer.' The customer service is great, and perhaps the best part is that the company works with non-profit organizations to donate a pair of glasses for every pair they sell. Now that's a policy I can definitely support!

2 comments:

  1. what is the number to schedule the appointment?

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  2. The number is 1-888-492-7297. They are also VERY responsive via email: help (at) warbyparker (dot) com. Good luck!

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